Our promises
No ads. We never sell or rent your data. Insurers and partners never contact you unless you ask.
This page matches the privacy notice you see in the app before you agree to it. If the two ever differ, the app's notice is the one you agreed to.
What Okayo stores
- Account
- Your sign-in identity (an email address, or the name and email from your Google or Apple account), your language, and when you agreed to the privacy notice.
- Vehicles
- Name, number plate, year, type, fuel and odometer readings.
- Papers
- Paper types, dates, issuers and numbers, such as a policy number, that you type in or confirm after a scan.
- Records
- Fuel, service, expense and fine entries, your custom reminders and your reminder settings.
- People you share with
- The names and email addresses of people you invite to a vehicle, and their role.
- Purchases
- Whether you have Pro and when it ends. Google Play handles your card, and Okayo never sees it.
- Usage and errors
- Screen and page counts, and error reports with personal details removed.
What stays on your phone
Document photos stay on your phone unless you turn on Pro cloud backup. Accident photos, the accident session and your location in Accident mode stay on your phone and are deleted after 24 hours.
Okayo reads scanned pages on your phone. Scan help is off by default. When you turn it on, it sends only redacted text, never the photo, to fill in missing fields.
Where your data is stored
Your account data is stored with Neon in Singapore and served through Cloudflare. Document photos stay on your phone unless you turn on Pro cloud backup.
This is outside Sri Lanka, so the laws of those countries also apply to it.
Who processes it
These services handle some of your data for Okayo. Each is listed by what it does. Countries marked “To confirm” are filled in from the processor table before launch.
| Role | What it does | Country |
|---|---|---|
| Hosting and files | Runs the app's servers and holds files you back up with Pro. Provider: Cloudflare | To confirm |
| Database | Holds your account, vehicles, papers' details and records. Provider: Neon | Singapore |
| Sign-in provider | Checks who you are when you sign in. Provider: Clerk | To confirm |
| Sends reminder and invite emails. Provider: Resend | To confirm | |
| Push notifications | Delivers reminders to your phone through Google and Apple. Provider: Expo Push, with FCM and APNs | To confirm |
| Payments | Tells Okayo whether you have Pro. Google Play takes the payment. Provider: RevenueCat | To confirm |
| Scan help (optional) | Reads redacted text to fill missing fields. No retention, no training on your text. Provider: Cloudflare Workers AI | To confirm |
| Analytics | Counts screens and page views with personal details masked. No cookies on this site. Provider: PostHog | European Union |
| Crash reporting | Receives error reports with personal details removed. Provider: Sentry | To confirm |
| Street name in Accident mode | Your phone's map service turns coordinates into a street name. Okayo doesn't store them. Provider: Google on Android, Apple on iPhone | To confirm |
How long we keep it
- Deleted accounts
- A 7 day grace period, then removed from live systems within 30 days of your request. Backups age out within the same windows.
- Data export
- The archive is kept for 7 days. Its download link works for 5 minutes.
- Done reminders and the inbox
- 30 days.
- Cloud backup after Pro ends
- 30 days.
- Accident session
- 24 hours, on your phone only.
Your rights
You can export your data and delete your account in the app, under Profile, Privacy and data. Withdrawing your consent leads into the same delete flow.
- Export my data. Ask for a copy of what Okayo holds about you.
- Delete account. Removes your account and its data.
- No app? See how to delete your account, including by email.
- Questions or corrections. Write to us.
This website
okayo.com.lk sets no cookies and has no analytics, session replay or tracking. It has no forms, so we only receive what you email us. If you switch between light and dark, your browser remembers that choice on your device; it is never sent to us.
Changes
If this notice changes, the app asks you to read it and agree again. Until you agree, your stored data stays viewable, legal reminders keep coming and nothing new is stored.
Contact
- Data requests
- privacy@okayo.com.lk
- Everything else
- hello@okayo.com.lk
The English text is the governing version.